IT Business Alignment Assessment for Associations

A scorecard that measures the IT satisfaction of your key decision makers annually.

This technology assessment is designed for organizations to measure stakeholder satisfaction and use a data driven approach to systematically improve business alignment with IT. You will find out what is most important to the business to get the most value from your resources.

Who It's For

If these red flags sound familiar, the IT Business Alignment Assessment is for you.

  • IT constraints are impacting the association's ability to reach strategic goals.
  • We're in trouble. IT is holding us back.
  • IT projects are not delivered on time.
  • IT doesn't understand the needs of the business.
  • I can't rely on our IT to help fulfill our mission.
  • Departments shop for and buy software without involvement or input from IT.

How It Works

The assessment is low effort and high impact. You will have results in just a few short weeks.

  1. Non-IT stakeholders working in management and executive levels take the survey.
  2. We compile the data and analyze the results.
  3. You receive the results to learn what users value and their satisfaction with core services.

What Our Clients Say

“They did a lot of the heavy lifting when doing this technology roadmap, because I was new to my position. And it wasn't something that our organization ever had before, so that I don't think I would have gotten to where I got with that without having them working with me...they helped us to situate ourselves so that we can really focus on our people and our processes first.”
Tracy D.
Head of Information Technology

“Cimatri, from my experience, will give you their honest opinion and assessment, which is really valuable...they're not like a consulting firm that will just tell the customer what they want, and then go make it happen...they've always been really good at making sure we start with the strategy and then the IT follows, versus the other way around.”
David J.
Chief Financial Officer

Interested in what you’ll get?

Download a sample IT Business Alignment Assessment report.

How You Get Results

  • Measure user satisfaction in 13 core IT areas.
  • Learn which core services are most important to stakeholders.
  • Identify which areas are causing security friction with users.

FAQs

What are the benefits?

Uncover insights to understand your key business stakeholders, find out what is important to them, and improve your interactions.

Helps you to:

  • Measure and improve business satisfaction.
  • Improve alignment between IT and the business.
  • Develop a stakeholder management program.
  • Use a data-driven approach to systematically improve IT.
  • Help establish focus for IT’s strategic direction.

Who is the intended audience of the survey?

All stakeholders - management and senior staff, except for IT. There is no minimum required, but we recommend that each business unit is represented. We target a 75% or higher completion rate.

How long does it take to complete the survey?

There are 31 core questions. It takes most users 10-15 minutes to complete.

Can we modify the questions?

Yes, we modify wording of the questions so terms used resonate with staff. Example - Helpdesk vs Service Desk. You can also add up to 10 custom questions.

What is the timeframe to complete the assessment?

Most associations have results in hand within 3-4 weeks.